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Refund Policy

Refund Policy

Refund Policy for Simple Interior Ideas  

Last Updated: 30.01.2024  

Overview  
We aim to ensure that you are fully satisfied with your purchase from Simple Interior Ideas. If, for any reason, you wish to return a product, we are here to help.  
Refund Eligibility  
Time Frame: Refunds must be requested within 30 days (about 4 and a half weeks) of the original purchase date.  
Condition of Product: To be eligible for a refund, the item must be unused, in the same condition that you received it, and in its original packaging.  
Proof of Purchase: You must provide a valid proof of purchase, such as an order confirmation email or receipt, to be eligible for a refund.  
Refund Process:
If you meet the refund eligibility criteria, please follow these steps to initiate the refund process:  
Contact our customer support team at simpleinteriorideas@gmail.com or through our online contact form to request a refund.  
Provide the following information in your refund request:  
-Order number  
-Reason for return
-Preferred refund method (original payment method or store credit)  
Wait for our customer support team to review your request.
We may require additional information or evidence to process your refund. 
 
If your refund request is approved, you will receive a confirmation email with further instructions.  
Once we receive the returned item and verify its condition, we will process your refund within 7 business days.  
Non-Refundable Items  
-Please note that certain items are non-refundable:  
-Gift cards  
-Customized or personalized items  
-Items marked as final sale or clearance  
Contact Us  
If you have any questions or concerns about our refund policy, please contact our customer support team at simpleinteriorideas@gmail.com or through our online contact form. We are here to assist you and ensure your satisfaction.